Mission Statement and Values

 

Mission Statement

Abbey Court Medical Centre aims to provide high quality health care in a responsive, supportive, courteous and cost-effective manner. We will:


  • Provide a service which puts patients welfare at the heart of all we do
  • Work within the framework of NHS Primary Care Services to provide professional medical, nursing and other services which meet the identified needs of patients
  • Promote best practice through utilising specialist expertise within the practice team and externally and encouraging the continuous professional development of all members of the practice team
  • Nurture a culture which is innovative, forward looking and adaptable 
  • Take into account the evidence provided by scientific and medical research in our treatment
     
 

Values

Caring for well-being in body, mind, spirit and relationships

  • Conveying compassion in work and action
  • Assessing and responding to needs
  • Providing an appropriate range of services
  • Maintaining a health promoting environment 
     
 
Respecting all

  • Showing courtesy
  • Seeking to understand
  • Treating all fairly
  • Valuing each person as a unique individual 
  • Being especially supportive to the vulnerable
     
 
Working as a team

  • Relating well within the team
  • Valuing the contribution of each team member
  • Building a mutually supportive environment 
  • Co-operating with other teams
  • Encouraging responsible involvement by our patients
     
 
Integrity 

  • Speaking and acting truthfully
  • Being accountable for our actions
     
 
Leaning and Improving

  • Adapting to change
  • Building on achievements
  • Developing our services

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